Remote Services Explained
We are able to log into your system remotely using GotoAssist Express. It is almost as if we were sitting next to you, using your keyboard, mouse, and monitor. You can watch as we work on your system.
Here's how it works:
1. You get an invite via Email or phone from JH3 Technology Solutions.
2. You click a link in an Email and it instantly enters the support session.
Or, you go to www.fastsupport.com, enter the 9-digit Support Key we give you over the phone and click the Connect button.
3. We remotely view and control your computer to solve the problem just as if we were sitting at your desk. You can also show us what kind of problems you are having.
GotoAssist Express uses a secure connection, so we can access your computer system within minutes, providing you a faster response time, rather than scheduling an appointment for someone to come to your office or home.
If you need this type of fast service, you can prepay by going to the Payment Page. All work is guaranteed.