Business Communications Suite

Meet all of your business communication needs with one unified system. Cytracom delivers a complete unified communications platform with cloud-based voice plus mobility, desktop integration, messaging and more—simplified for small to midsize businesses. Give your teams the flexibility and freedom to communicate with their teams, from any device and any location.

Everything You Need, and More.

Get big business communication features in a solution that’s easy to set up, simple to use and built to empower your teams.

 

Advanced Features

Get big-business features in a phone system that’s easy to use and right-sized for your company. Some of the most popular features include:

• Mobile & Desktop Apps
• Business Messaging
• Reporting and Analytics
• Voicemail to Email/SMS
• Web Portal Interface
• Call Queues and Agents
• Extension Mapping
• Cloud Extensions
• Advanced Call Management
• Conference Bridging

• Centralized Device Management
• Park Presence
• Auto Attendant
• Dial-by-Name Directory
• Holiday Routing
• Custom Hold Music
• Intercom / Paging
• Custom Caller ID Tagging
• Forwarding
• Visual Voicemail

• Call Center Functionality
• Call Recording
• Direct Inward Dialing
• Call Conferencing
• Hunt Groups
• Find Me / Follow Me
• Call Activity Filtering
• Time Frames
• Presence Indicators
• Incoming Call Blocking

Intuitive, Beautiful Apps You’ll Want to Use

Easily extend the simplicity of Cytracom across devices with our intuitive, tightly integrated Mobile and Desktop Apps. The apps work seamlessly to deliver a familiar and friendly communications experience with no training or configuration required.

Business Messaging

Need to do more than talk? Cytracom offers Business Messaging service with team messaging tools plus SMS capabilities for external stakeholders. From the Cytracom Mobile and Desktop Apps, use your dedicated business number to send messages to anyone; create dedicated rooms or group chats for ongoing conversations; or share files like photos, PDFs and presentations. With Cytracom, it’s easy to keep all business-related communications— both in the office or
externally—on one platform.

Free, Managed Phones

Eliminate the hassle and expense of owning and operating your own phone system. Cytracom includes its D2 desk phone FREE for all users. The sophisticated D2 features 24 digital presence indicators, HD audio, color LCD displays, dual gigabit ports, integrated POE, and more. Plus, these phones are fully warrantied by Cytracom and upgraded every 36 months at no charge.

Why Cytracom?

Cytracom goes the extra mile to make voice and messaging communications simple for customers with phones and apps that are easy to install and use. Our dedicated success team works alongside your managed service provider to ensure you receive the highest levels of quality and service. Your phones arrive pre-provisioned and ready to plug in and use. If needed, leverage free training for your teams and ongoing technical support with some of the highest satisfaction ratings in the business.